All posts by ubernewdriverbonus

Uber Driver Help, Uber Driver Information, Uber Driver Questions

Is The Ratings System Fair For Uber Passengers?

Passenger rating is important for Uber passengers because with Uber you get matched with other drivers that have about the same rating as you. Drivers also would rather not pick up passengers with a low rating because they are afraid of a bad experience and getting a low rating from the passenger. Sometimes if you don’t give a tip, you are automatically given a 1 star rating by some drivers. Is the ratings system fair for passengers?

Before it was hard to find your passenger rating so Uber decided to update their app to make it more transparent and make it so it didn’t require so many steps to find out your passenger rating. Uber seems to have recently reverted this change to make finding your passenger rating more difficult again.

There is definitely room for improvement for the passenger ratings system. One might say it might be better to remove the system completely. The ratings shouldn’t have as big of an impact on the passenger because they might be the recipient of a unfair driver who rates them badly for any reason, such as if he had a bad day. It is also hard to improve your rating once it is low because passengers do not take as many trips as drivers do, meaning not as many opportunities to improve it.

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Uber Driver Advice, Uber Driver Help, Uber Driver Information, Uber Driver Questions

How To Add Or Update The Vehicle Inspection Form For Uber

If you need to add or update your vehicle inspection form for Uber, here are the steps to do so.

  1. Open your Uber app
  2. Go to the ACCOUNTS tab
  3. Press the DOCUMENTS button
  4. Under the VEHICLE DOCUMENTS section, press the VEHICLE INSPECTION FORM button
  5. It will ask you for permission to use your camera. Accept if you haven’t done so before
  6. Take a picture and it will be automatically uploaded to the Uber app
  7. After a certain amount of time, your vehicle inspection form will be reviewed and accepted

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Uber Driver Information, Uber Driver Questions

Are Uber Drivers Employees?

Sometimes there’s confusion about whether Uber drivers are employees or independent contractors. Uber drivers are in fact independent contractors.

Uber was actually sued in the past for trying to treat Uber drivers as both employees and independent contractors at the same time, choosing to punish drivers in ways they shouldn’t have been doing. The easy way to remember that Uber drivers are independent contractors is the fact that Uber calls them “driver-partners”. The word partner shows that you’re working with Uber but not an employee of Uber.

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UBerEats Driver News, UberEats Information

UberEATS Hiring Temporary “Brand Ambassadors”

Uber is now hiring people to fill the positions of “Brand Ambassadors” to promote the UberEATS service in the Bay Area.

The main objectives of this new position are to:

  • Get people to sign up for UberEATS
  • Promote Uber as a whole
  • Encourage people to keep using UberEATS throughout their lives
  • Represent UberEATS at Bay Area events

Qualifications that would make you a great candidate for this position are:

  • Bay Area resident
  • Entrepreneurial and guerrilla marketing skills
  • Outgoing, positive, professional personality with great communication skills
  • Ability to easily converse with strangers
  • Able to work a flexible work schedule

The Brand Ambassador position will come with a $20.00/hour pay rate and the opportunity for additional commission.

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Uber Driver Help, Uber Driver Information, Uber Driver Questions

Can I Set Where I Want To Drive For Uber?

While driving for Uber, you may want to only drive within a certain range or area. Is there a way to do so?

No, you can’t set where you want to drive. While this is a desirable feature, the closest feature that can do this is what’s called a destination filter. This will allow you to set a destination to drive towards and Uber will try to match you with a passenger that is heading in that same direction, not necessarily to that exact location, but towards it.

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Uber Driver News

Uber To Partner With Barclays To Issue Its Own Credit Cards

Uber plans to partner with Barclays to be able to issue co-branded credit cards to Uber customers.

These types of credit cards are generally used as a way to generate brand loyalty. By using your Uber credit card, you will most likely be able to generate reward points, and once you have enough points, you will be able to redeem them for rewards, most likely ride credit.

Barclays plans on having these credit cards available before the year ends.

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Uber Driver Improvements, Uber Driver Information, Uber Driver News

Uber Considering Giving Drivers Equity In The Company

Uber has met with the SEC to discuss giving Uber drivers equity in the company, a change that could increase its amount of drivers as well as driver loyalty.

It is widely known that driver morale is low due to the amount of scandals the company has had as well as issues with pay. This move is one of Uber’s attempts to improve the company’s relationship with its drivers.

While it is not guaranteed that the program will work, it still shows that Uber is taking steps to take care of its drivers, which can be appreciated.

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Uber Driver News

Uber Might Be Losing Ground To Grab In Southeast Asia

Grab, a taxi-hailing service and Uber rival in Southeast Asia, is expecting $2.5 billion in investments to help fund it’s growth in the region.

The company also intends to use the money to fund its mobile payments platform, GrabPay.  Grab is one of the largest ridesharing services in Southeast Asia, operating in 65 cities in the region with over 1.1 million drivers.

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Uber Driver Improvements, Uber Driver Information, Uber Driver News

Uber Sets $15 Charge To Return Items To Passengers

There are times when passengers would forget items in your Uber vehicle. It now costs them $15 to have it returned.

There were often times when Uber drivers would have to deliver forgotten items to a previous passenger’s location. Normally, you would think completing such an act deserves a tip, and sometimes, passengers would give a tip. Other times, however, drivers wouldn’t receive a tip because passengers aren’t required to tip for the extra service. This means that the Uber driver used their precious time and gas to return an item to the passenger for no reward besides knowing they returned a forgotten item.

Uber is correcting this by charging a mandatory $15 to passengers to return the forgotten item, allowing some compensation to the driver so that it doesn’t feel like a waste of time and gas. Passengers can still tip extra if they want to.

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Uber Driver Improvements, Uber Driver News

Uber Releases 24/7 Phone Support Nationwide

As part of Uber’s 180 days of change, 24/7 phone support is now available for Uber drivers.

If you don’t want to deal with navigating your app to find a solution to your problems, you can now talk to a live support agent fast to help you find a solution right away.

To use this feature, follow these steps.

  1. Open your Driver app.
  2. Press the ACCOUNT tab.
  3. Select Help.
  4. Press the blue phone icon at the top right of your screen.
  5. Press Call Support.

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