Category Archives: Uber Driver Advice

Uber Driver Advice, Uber Driver Help, Uber Driver Tips And Tricks

Should I Pick Up A Drunk Uber Passenger?

While driving for Uber, there’s a chance that you might end up accepting ride requests from people who are drunk. Should you still give them a ride?

It depends on how drunk the person is as well as your own feelings on the situation. You never know what kind of drunk a person is. They might be happy, unruly, depressed, etc., and this can affect your own driving experience. Additionally, if they’re very drunk, there’s a possibility that they will throw up in your car, meaning that you won’t be able to accept more rides until you get it cleaned up. The only bright side to this situation is that you will be compensated by Uber with an amount that varies based on the size of the mess they made.

If the person is only slightly drunk and appears to be in control of themselves, you can make a judgement call on whether you want to go through with the ride. Remember that it will affect your cancellation rate when you cancel due a drunk and a high cancellation rate means Uber can deactivate your account.

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What Should You Do If Someone Vomits In Your Uber Car?

It is highly likely that you will deal with a drunk passenger at least once in your Uber career. This can be an unpleasant situation for both people. Here’s how to handle the situation.

  1. Rate the passenger as 1 star. This will flag the trip and allow you to explain the reasoning for the rating.
  2. Take detailed pictures of the vomit as proof that the event happened and email Uber with them as well as a description of what happened. You must send this as soon as possible so there’s valid proof that it happened at the time that you said it happened.
  3. The bigger the mess the vomit made, the more money you will be paid to compensate for the damage. Uber will charge the customers and you will get reimbursed for the charges at the next pay cycle.
  4. Uber has a partnered cleaning service called Spotless First that you can go to 24/7 for mess cleanups. The company also provides interior and exterior washes for Uber drivers at an introductory rate of $15. Book your appointment with them from 12-5PM.

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Can A High Cancellation Rate Deactivate Your Uber Account?

Your cancellation rate is a concern for Uber, but if it is too high can your account be deactivated?

Uber really doesn’t like it when drivers have a high cancellation rate because it affects the experience for riders.  Because of this, Uber can in fact deactivate your account for having a high cancellation rate. You will get warnings from Uber if your cancellation rate is become a high level. Your cancellation percentage is viewable if you are ever concerned about it.

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What Should You Do If An Uber Passenger Cancels Mid-trip?

There may be a time where a passenger will cancel the trip without you knowing before you get to your destination. Here’s what you should do.

When you find out that a passenger has cancelled the trip either after you drop the passenger off or even if you catch them right as they do it, you may get angry or get the temptation to confront the person. Do not do this because it is not worth the time or effort. Instead, if you’re in the middle of your trip, continue to the destination to drop them off. Once you get to the destination, take a picture of the location that you dropped them off at for proof and contact Uber support through your Uber Driver app and let them know what happened. You will be reimbursed with the proper fare after they confirm the situation.

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When Are The Best Times To Drive For Uber?

When driving for Uber, it is important to be efficient to maximize your earnings. To do this, you need to know the best times to be on the road.

  • Avoid rush hour times (6-10AM and 4-8PM)
  • Drive during lunch because people will likely be doing short trips to get from work to a nearby restaurant.
  • Drive during weekends because most people aren’t going to work during these days so you deal with less traffic and people are looking more to relax. You will be able to drive all day as well due to there being less traffic,leading to the ability to take more trips to complete your promotions. People will also generally be in a better mood.
  • During the weekends, drive more during clubbing hours (12-2AM) because many people will be needing rides home because they are likely to be intoxicated. Demand will be high because everyone is leaving around the same time, therefore there will likely be surge pricing in the area.
  • Drive when events are occurring such as parades, sporting events, and concerts because demand for rides will be high and you will likely receive surge pricing.

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What Are The Disadvantages Of Renting A Car For Uber?

When you sign up for Uber, you can either use your own car or rent one. There are advantages and disadvantages of renting. Here are some disadvantages.

  • You must go to the rental shop, which means that you’ll need to either rideshare to get there or get someone you trust to drive your car back because you can’t leave your car there.
  • You will need to wait a while in line for your turn. You must plan ahead because cars are sometimes not available for a week or more.
  • You can keep the vehicle for a maximum of 1 month before you must renew the rental, get it serviced, and inspected. This can be a time consuming process, which means that you will not be making money.
  • You may not get the vehicle that you prefer all the time, which means you may need to constantly adjusting to new vehicles.
  • There are a limited amount of locations available to rent a vehicle, so there may be a lot of traveling involved.

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What Is The Best Car To Drive For Uber?

If you want to maximize your profits while driving for Uber, it’s important to select the right car for the job.

If you care more about fuel efficiency, the best type of cars are electric or hybrid cars such as the Toyota Prius, Chevrolet Volt, or Hyundai Ioniq. These cars can lack power, space, and looks, but they will save you a lot of money by saving on gas expenses.

If you care more about power or looks, look to get a midsize car such as a Toyota Corolla, Honda Civic, or Hyundai Elantra.  These cars are still fuel efficient, they look a lot better than electrics and hybrids, and have more leg room and space for luggage. It is more comfortable while driving for long periods of time in these cars.

If you want to sign up for Uber’s more expensive services such as UberSELECT, check Uber’s approved cars list for the services. Examples are BMW and Lexus cars.

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How To Maintain A High Rating As An Uber Driver

One of the most important things as a driver for any ridesharing company is to keep your driver rating high. To do this, there are several ways to influence your customers into giving you a higher rating.

  • Socialize with your customers if they want to. It’s always important to give them a comfortable friendly environment to be in. If they have a good experience, then at the end of their trip when they need to rate you, they will remember it as a good trip.
  • Keep your car interior clean and nice smelling. The atmosphere is always important for people. No one wants a car that smells like body odor. Have an air freshener to make the car smelling great but subtle enough not to be overwhelming.
  • Have a variety of music ready, you can ask your passenger what genre they would prefer. Showing that you are responsive to all their needs is very impactful.
  • Be a good navigator. Make sure you follow the GPS if you need to or if you know how to get to their destination without it, always pick the best routes so that you can get there as quickly and efficiently as possible. Be very careful not to get lost or take a wrong turn.
  • If you know all the popular spots in the areas you’re traveling, be sure to recommend it to your passengers to give them something that they can possibly go to in the future.
  • Verify their destination because they might have entered the wrong destination.
  • While not required, you can provide passengers with water or treats.
  • Have a sign that explains the driver rating process and show that bad ratings can cause a driver to be terminated.

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Is It Worth Doing Airport Runs With Uber?

One question you might ask yourself is if it’s worth it to deal with the frustration of going to the airport to pick up passengers.

It depends. While you’re going to make more money because there’s a higher chance of getting a long trip request, you will also have to deal with wait times as long as an hour because there’s so many other rideshare vehicles waiting in line just like you.

Additionally, this could mean that you might not actually be making as much money as you could because you’re missing out on promotions such as Uber Quests.

Basically, if you are able to get a lot of trips, it is definitely worth it, but it’s a gamble because you do not know when you’re going to get a ride request or where they’re going if you do get one.

It is up to you whether you will take that gamble.

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Learn Your City While Driving For Uber

It’s important to learn your city while driving for Uber to become a successful Uber driver. Here are some reasons why.

  1. You need to learn where the problem areas are in terms of traffic. Driving through traffic multiple times is a profit killer and could lead to an unhappy passenger as well.
  2. If you live in a rural or quiet city, you need to learn where all the areas with high demand for rides are. You may need to drive in a bigger city near you rather than stay in your own to maximize your profit.
  3. Understand what each part of your city specializes in. For example, know that one part of town might have a lot of hotels, or one part of town has the local sports teams, etc.
  4. Know what parts are busy so that you can increase your chances of getting a surge bonus.
  5. Knowing the locations in your city allows you to give suggestions to passengers which might make them happy and thus give you a tip and a high rating.
  6. Knowing where all the gas stations are will let you know where to go for the cheapest gas.
  7. Knowing all the optimal routes makes you a more efficient driver, allowing you to make more trips to complete Uber Quests faster as well as make more money in general

Knowing these reasons will give you a competitive advantage over other Uber drivers.

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