Category Archives: Uber Driver Improvements

Uber Quest Earnings Will Now Be Available With Instant Pay

Uber is starting their 180 Days of Change campaign and one of their starting changes will be allowing Quest earnings to be cashed out through Instant Pay.

If you’re someone who usually needs to get their money as soon as possible, chances are that you use Uber’s Instant Pay feature. Before, Quest earnings were not available until the end of the week, but now you will be able to cash out your earnings through Instant Pay. Now you’ll be able to make make sure you get all the money you need right away if you need it.


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Driver Destination Trips Now Count Towards Uber Quests

Uber is starting their 180 Days of Change campaign and one of their starting changes will be having all destination trips count towards Quests.

If you are someone who uses the destination filter a lot, you may have noticed that the trips you did along the way did not count towards quests. Now, this will change so that it will count. This is great because now you can be more in control of where you go and still maximize your efficiency while driving with Uber.


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Uber To Introduce Paid Wait-times

Uber is starting their 180 Days of Change campaign and one of their starting changes will be the introduction of paid wait-times.

With Uber introducing paid wait-times, you now have less of a reason to cancel a trip. You will be paid by the minute after 2 minutes have passed since your arrival to the pickup location. With one of Uber’s other new future changes being a 2 minute cancellation window, you can either choose to wait for your passenger after 2 minutes have passed, or you can cancel immediately after 2 minutes have passed and move onto the next passenger. Remember that your cancellation rate is still affected even after the 2 minutes have passed.

The wait-time pay will vary from city to city.


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Uber Shortens Cancellation Window Time

Uber is starting their 180 Days of Change campaign and one of their starting changes will be the shortening of the cancellation window time.

The cancellation window has been reduced from 5 minutes to 2 minutes. This means that after 2 minutes, if you or the passenger cancels, you get their cancellation fee. This can be good for you because if passengers take to long to get to you, you don’t have to waste your time as long.


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Uber and UberEATS App Will Finally Have Tipping Option

Uber is starting their 180 Days of Change campaign and one of their starting changes will be the addition of in-app tipping in the Uber app.

Long ago, Uber didn’t even allow drivers to be tipped. Eventually, they reluctantly agreed to allow drivers to accept tips after many complaints. Now, they took it one step further by allowing in-app tipping finally. Now there doesn’t need to be a discussion about tipping with passengers. Passengers can now put in the tip after the trip ends.

The tipping feature also applies to UberEATS, so there’s no need for physical cash now when tipping your UberEATS driver.

There are zero service fees applied and you can always cash out with Instant Pay if you want to.


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New Uber Promo For Peak Hours

Uber is trying get drivers out more during peak hours with new Peak Hour Quests. By driving a certain amount of trips for the week during peak hours, you will get extra money for your efforts on top of what you got from your trips normally.

An example is for the San Francisco Bay Area, drive 30 trips during peak hours for an extra $100.


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Uber Makes Driver Ratings More Transparent

Uber has made further changes to their driver ratings page to make it more detailed and transparent. It now shows a 5-star system that shows you how the last 500 people have rated you. It will also show how many trips you have taken since you started driving as well as how many of your trips have been rated.


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Uber Now Picks A Driver With Similar Rating To You

Uber has changed their system which picked your driver. Before, it would be based on proximity so the closest drivers to the people requesting the ride would get the notification. Now, drivers and riders will be matched based on the similarity of their rider/driver ratings.

The highest rated riders are more likely to be matched with the highest rated drivers and the lowest rated riders are more likely to be matched with the lowest rated drivers.

This may be an attempt by Uber to encourage good behavior by all parties.


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24/7 Phone Support For Uber

Uber has now introduced 24/7 phone support for drivers in select cities. If you need help for any reason at any time, they will always be available to help now.

This service will spread to other cities in the future.

To make use of this service:

  1. Open the Uber Driver app
  2. Tap Help
  3. Tap the blue phone icon
  4. Tap Call Support

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Uber Streamlining Earnings

Uber is making every driver’s earnings more streamlined and easier to understand. Changes they are making include:

  1. Easier to understand rates – No math required anymore to determine your earnings. Exact rates will be shown to you now to know exactly how much you earned.
  2. Clearer in-app earnings pages – Trip receipts updated for more clarity and detail.
  3. Faster fare receipts – Earnings details should be available within 15 seconds after the trip ends.
  4. Cash out more earnings, anytime – Boost will be available for immediate cash out with Instant Pay. Quest will also receive this in the future.

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