Category Archives: Uber Driver Information

Uber Driver Advice, Uber Driver Help, Uber Driver Information, Uber Driver Questions

Is It Worth Doing Airport Runs With Uber?

One question you might ask yourself is if it’s worth it to deal with the frustration of going to the airport to pick up passengers.

It depends. While you’re going to make more money because there’s a higher chance of getting a long trip request, you will also have to deal with wait times as long as an hour because there’s so many other rideshare vehicles waiting in line just like you.

Additionally, this could mean that you might not actually be making as much money as you could because you’re missing out on promotions such as Uber Quests.

Basically, if you are able to get a lot of trips, it is definitely worth it, but it’s a gamble because you do not know when you’re going to get a ride request or where they’re going if you do get one.

It is up to you whether you will take that gamble.

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Learn Your City While Driving For Uber

It’s important to learn your city while driving for Uber to become a successful Uber driver. Here are some reasons why.

  1. You need to learn where the problem areas are in terms of traffic. Driving through traffic multiple times is a profit killer and could lead to an unhappy passenger as well.
  2. If you live in a rural or quiet city, you need to learn where all the areas with high demand for rides are. You may need to drive in a bigger city near you rather than stay in your own to maximize your profit.
  3. Understand what each part of your city specializes in. For example, know that one part of town might have a lot of hotels, or one part of town has the local sports teams, etc.
  4. Know what parts are busy so that you can increase your chances of getting a surge bonus.
  5. Knowing the locations in your city allows you to give suggestions to passengers which might make them happy and thus give you a tip and a high rating.
  6. Knowing where all the gas stations are will let you know where to go for the cheapest gas.
  7. Knowing all the optimal routes makes you a more efficient driver, allowing you to make more trips to complete Uber Quests faster as well as make more money in general

Knowing these reasons will give you a competitive advantage over other Uber drivers.

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Is It Against Uber’s Policy To Drive Minors?

When driving for Uber, you will pick up all kinds of people. One group of people to watch out for is minors.

Minors (17 and under) are not allowed to be on Uber rides if they’re alone. They must be accompanied by a guardian to be allowed onto an Uber ride. This is Uber policy and must be followed. If you suspect that you are driving a minor, you should ask for ID, or if you feel like it’s a touchy subject or just don’t want to ask, just let them know that they need to leave because you’re not allowed to drive minors, in which case they might show ID themselves. Let them know that it is against policy and not worth the risk driving them.

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How Do I Add A Vehicle To Uber

If you need to add or update a vehicle to Uber, here are the steps you need to take to do so.

  1. Sign into partners.uber.com
  2. Enter the menu at the top left of the screen
  3. Tap Profile
  4. Select the vehicle button
  5. Select the add vehicle button
  6. Enter in the required vehicle information (make, model, year, license plate, exterior color)
  7. Tap the finish uploading docs button to upload the documents for your vehicle

After review, Uber will sent you a notification to confirm the activation of your vehicle.

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What Is The Uber Up Bonus In My City?

One of the biggest questions people want to know when looking for a sign up bonus is, “What is the amount of sign up bonus I will get in my city?”

This question can be difficult to answer because Uber constantly change the sign up bonuses in every city due to changes in demand. Uber does not clearly state per city what the sign up bonus is.

One way to answer this question is to contact Uber directly to find out what the exact sign up bonus is in your city. It also doesn’t hurt to just sign up with a sign up bonus code and find out directly instead. If you do not like the sign up bonus, you do not have to drive.

In many cases, Uber will have different sign up bonus amounts for each city, so find out what each one offers because one might be a lot more than the other, or you might want to do both to maximize your earning potential, not as the same time of course because they are time limited.

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Uber Driver Advice, Uber Driver Help, Uber Driver Information, Uber Driver Questions, Uber Driver Tips And Tricks

How To Get More Tips With Uber

One of the best ways to earn more money is by earning tips. Tips will always vary in size and you can even get very large tips from nice people. The question is, how can you receive a higher frequency of tips?

  1. Have a tip jar if you are an Uber Driver since you don’t have in-app tipping. The tip jar is an ice breaker and speaks for itself so passengers can feel more at ease about talking about it. Put in a few dollars of your own to not only let it be known that it is a tip jar, but also to give an impression that you’re a good enough driver to deserve tips. There are even some tip jars that have a built in charger cables that passengers can use to charge their phones. Make sure the tip jar is clearly labeled and also explain that tipping is not included in the fare, so it is very welcome.
  2. Have a sign explaining the 5 star rating system and why it is important for the driver to maintain a high rating.
  3. Have good amenities such as a wide collection of music, possibly some treats, etc.
  4. Make sure your car interior and exterior is clean and the inside smells good. Atmosphere is an important experience for passengers. Invest in air fresheners that are subtle and not overwhelming to the nose. Make sure sure the car temperature is comfortable for your passenger as well.
  5. Be sociable, many passengers like to be talked with because it makes them feel significant as well as it’ll make them view you more as another person rather than just a “taxi driver”.
  6. Ask customers if there’s a preferable route that they would want to take instead, such as a scenic route or a faster route that they know about.
  7. Be accommodating, passengers may have unexpected emergencies or requests that may require you to go above and beyond the normal amount of work required. Be adaptable to the situation.
  8. If you know the area, give tips and point out nice locations to the customers to get them interested.
  9. Avoid traffic so the passenger doesn’t have to stay with you longer than they want to.
  10. If there’s services such as the Bay Area’s FasTrak that allows you to skip toll booths on bridges, invest in them to save you more time.
  11. If the passenger has luggage, make sure to help them load or unload it. This not only increases your chance of getting a tip, but it also might save your bumper from getting scratched from the luggage if they drag it on your bumper.

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Why Your Uber Passenger’s Riding Experience Is Important

If you want to be a successful Uber driver, one of the most important skills that you should have is ensuring that your passenger enjoys their trip.

Improving the rider’s experience is important because it increases the chances of both you getting a tip as well as them giving you a higher rating. Here are some tips that can improve the passenger’s experience:

  • Control the temperature of the car to suit their comfort
  • Make sure the car interior smells good
  • Make sure the car interior is clean
  • Have a wide variety of music available to suit their tastes
  • Be sociable with them if they don’t mind talking with you
  • Have amenities available for them such as snacks, water, phone chargers, etc.
  • Drive safely and smoothly
  • Avoid high congestion areas if you know where they are on the way to their destination

If you follow these tips, you will definitely be a successful, highly rated Uber driver.

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What Should You Do If Someone Poops In Your Uber Car?

While it sounds silly, a passenger pooping in your Uber vehicle is a situation that can happen. Here are the steps to take should this situation occur.

  1. Rate the passenger 1 star. This will allow you to explain your reasoning and let Uber know about it.
  2. Take multiple pictures of the mess, whether it is only a stain or poop has actually been left on the seat or floor.
  3. Send these pictures to Uber as soon as possible so they are able to assess the situation and compensate you in a timely manner. You will not be able to drive until the mess is completely gone.
  4. Based on how bad the damages are, Uber may pay you more money.
  5. Get your car cleaned at Uber’s partnered service called Spotless First, which has 24/7 cleanups for messes. Spotless First also provides interior and exterior washes if you set up an appointment with them for a $15 introductory rate.

Sometimes, there might be a situation where the damage is so severe that a simple cleanup is unable to get rid of the stain or smell. If this happens, you may need to even replace your car seat. This can be an expensive expense, but not enough to meet Uber’s $1,000 insurance deductible, meaning that you will likely be on your own. If you find out about the mess immediately, make sure you get the passenger’s information so that if a cleanup doesn’t fix the mess completely, you might be able to work something out so that they can pay you for damages. Uber will not give you their information if you ask for it. If they refuse, you may want to take them to court.

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Is The Rating System Fair For Uber Drivers?

Driver rating is important for all Uber drivers because getting below a 4.6 rating means you’re at risk of getting deactivated. Is the system fair?

The system is not fair and there’s a desperate need for improvement. The current rating system is flawed because it is only based on your last 500 trips rather than all your lifetime trips as a whole. This makes your rating more vulnerable to change because any low rating will affect it more than if it used total lifetime trips instead.

The brings in the question of whether passengers should have this much power over drivers because they have the ability to deactivate your account if they do not rate fairly. For example, if someone is having a bad day, they might just rate you 1 star for no reason.

Uber already knows the ratings system needs work and has already made changes to the driver ratings system after people complained about UberPOOL. Examples of changes include adding options where customers can give feedback without affecting the driver’s rating. There is a long way to go to make the driver ratings system fair though.

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How Do I Add Or Update My Insurance On Uber

If you need to update or add insurance to your account, here are the steps to do so.

  1. Open your Uber app
  2. Press the ACCOUNT tab
  3. Press the DOCUMENTS button
  4. Select your VEHICLE INSURANCE button
  5. The app will ask for permission to access your phone camera
  6. After accepting permission, take a picture of your insurance papers
  7. The picture will be uploaded automatically and will be pending for review
  8. In less than a day, the review should be complete and you are good to go!

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