Category Archives: Uber Driver Questions

Uber Driver Questions

Can You Get Paid Everyday With Uber?

Uber is a source of income for some needed to get through the week. Most jobs need you to wait until the end of the week to receive your money, but does Uber?

With Uber, you can in fact get paid everyday if needed thanks to their Instant Pay feature, which allows you to cash out your money up to 5 times per day for a fee of $0.50 for each cash out.

To qualify for Instant Pay, you need to have done at least 25 trips and have spent at least 2 weeks on the road.

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Does Your Uber Driver Rating Matter?

As an Uber driver, your driver rating is extremely important because your account will be deactivated if it drops below a certain amount.

If your rating drops below 4.6/5.0, Uber will deactivate your account. Fortunately, this is not a permanent situation if you want to continue to drive for Uber. If you want to continue driving for Uber despite them deactivating your account, you are allowed to take courses to get your driver rating back up. Once your rating is back above 4.6, you are able to then reactivate your account and hopefully maintain it this time.

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What Expenses Do You Have Driving For Uber?

While driving for Uber, it isn’t just all about making money. You are going to have to spend money as well to maintain yourself as a professional Uber driver.

Here are some of the more common expenses that you will be dealing with:

  • The car itself, whether you are renting, leasing, or using your own car, this will likely be the first major expense
  • Insurance for your car*
  • Gas is an expense that you will likely have to deal with every single day, depending on how much you have drive
  • Car washes are one of the necessary expenses, unless you wash your own car, that you need to do because if you care about rider experience, you need to keep your car looking fresh.
  • Supplies for your vehicle
  • Car maintenance such as oil changes, tire puncture fixes, other wear and tear costs*
  • Toll for bridges
  • Tickets in case you break the law
  • Amenities
  • Dash cam
  • Cell phone for your Uber app
  • Phone mount

You are responsible for all expenses unless otherwise stated.

*Free if renting your vehicle from Uber partners

If you want more information for renting from Uber, click here

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Can I Have A Friend Ride Along While I Drive For Uber?

While driving for Uber, you might be tempted to bring a friend along, or a friend might want to hang out with you while driving for Uber. Is this allowed?

Having anyone other than the passengers who request the ride is not allowed. Your account will also be deactivated if you are caught doing so. It is against Uber policy to have a non Uber passenger in your vehicle. The reason for this is it’s unprofessional, it’s a liability, and the passengers may not appreciate it at all. If you are doing an UberPOOL trip, you may not be able to fit everyone because of it as well.

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What Should You Do If Someone Vomits In Your Uber Car?

It is highly likely that you will deal with a drunk passenger at least once in your Uber career. This can be an unpleasant situation for both people. Here’s how to handle the situation.

  1. Rate the passenger as 1 star. This will flag the trip and allow you to explain the reasoning for the rating.
  2. Take detailed pictures of the vomit as proof that the event happened and email Uber with them as well as a description of what happened. You must send this as soon as possible so there’s valid proof that it happened at the time that you said it happened.
  3. The bigger the mess the vomit made, the more money you will be paid to compensate for the damage. Uber will charge the customers and you will get reimbursed for the charges at the next pay cycle.
  4. Uber has a partnered cleaning service called Spotless First that you can go to 24/7 for mess cleanups. The company also provides interior and exterior washes for Uber drivers at an introductory rate of $15. Book your appointment with them from 12-5PM.

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Can A High Cancellation Rate Deactivate Your Uber Account?

Your cancellation rate is a concern for Uber, but if it is too high can your account be deactivated?

Uber really doesn’t like it when drivers have a high cancellation rate because it affects the experience for riders.  Because of this, Uber can in fact deactivate your account for having a high cancellation rate. You will get warnings from Uber if your cancellation rate is become a high level. Your cancellation percentage is viewable if you are ever concerned about it.

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Are Car Inspections Free With Uber?

While you’re driving your personal car for Uber, you must get your car inspected once per year. Is it free to get your car inspected?

A partner of Uber or an Uber office itself will end up inspecting your car. The process is completely free. They will be checking to make sure your car is functioning properly, such as lights, parking brakes, steering wheel, windows, windshield wipers, doors, horn, speedometer, bumpers, muffler and exhaust system, interior and exterior rear view mirrors.

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What Should You Do If An Uber Passenger Cancels Mid-trip?

There may be a time where a passenger will cancel the trip without you knowing before you get to your destination. Here’s what you should do.

When you find out that a passenger has cancelled the trip either after you drop the passenger off or even if you catch them right as they do it, you may get angry or get the temptation to confront the person. Do not do this because it is not worth the time or effort. Instead, if you’re in the middle of your trip, continue to the destination to drop them off. Once you get to the destination, take a picture of the location that you dropped them off at for proof and contact Uber support through your Uber Driver app and let them know what happened. You will be reimbursed with the proper fare after they confirm the situation.

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How Many Years Of Driving Experience Does Uber Require?

To become an Uber driver, there are certain requirements you must meet. Driving experience is one of those requirements.

If you are under the age of 23, the amount of driving experience you need is 3 years. If you are 23 or older, you only need 1 year of driving experience.

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When Are The Best Times To Drive For Uber?

When driving for Uber, it is important to be efficient to maximize your earnings. To do this, you need to know the best times to be on the road.

  • Avoid rush hour times (6-10AM and 4-8PM)
  • Drive during lunch because people will likely be doing short trips to get from work to a nearby restaurant.
  • Drive during weekends because most people aren’t going to work during these days so you deal with less traffic and people are looking more to relax. You will be able to drive all day as well due to there being less traffic,leading to the ability to take more trips to complete your promotions. People will also generally be in a better mood.
  • During the weekends, drive more during clubbing hours (12-2AM) because many people will be needing rides home because they are likely to be intoxicated. Demand will be high because everyone is leaving around the same time, therefore there will likely be surge pricing in the area.
  • Drive when events are occurring such as parades, sporting events, and concerts because demand for rides will be high and you will likely receive surge pricing.

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