Category Archives: Uber Driver Tips And Tricks

Should I Pick Up A Drunk Uber Passenger?

While driving for Uber, there’s a chance that you might end up accepting ride requests from people who are drunk. Should you still give them a ride?

It depends on how drunk the person is as well as your own feelings on the situation. You never know what kind of drunk a person is. They might be happy, unruly, depressed, etc., and this can affect your own driving experience. Additionally, if they’re very drunk, there’s a possibility that they will throw up in your car, meaning that you won’t be able to accept more rides until you get it cleaned up. The only bright side to this situation is that you will be compensated by Uber with an amount that varies based on the size of the mess they made.

If the person is only slightly drunk and appears to be in control of themselves, you can make a judgement call on whether you want to go through with the ride. Remember that it will affect your cancellation rate when you cancel due a drunk and a high cancellation rate means Uber can deactivate your account.


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What Should You Do If Someone Vomits In Your Uber Car?

It is highly likely that you will deal with a drunk passenger at least once in your Uber career. This can be an unpleasant situation for both people. Here’s how to handle the situation.

  1. Rate the passenger as 1 star. This will flag the trip and allow you to explain the reasoning for the rating.
  2. Take detailed pictures of the vomit as proof that the event happened and email Uber with them as well as a description of what happened. You must send this as soon as possible so there’s valid proof that it happened at the time that you said it happened.
  3. The bigger the mess the vomit made, the more money you will be paid to compensate for the damage. Uber will charge the customers and you will get reimbursed for the charges at the next pay cycle.
  4. Uber has a partnered cleaning service called Spotless First that you can go to 24/7 for mess cleanups. The company also provides interior and exterior washes for Uber drivers at an introductory rate of $15. Book your appointment with them from 12-5PM.

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When Are The Best Times To Drive For Uber?

When driving for Uber, it is important to be efficient to maximize your earnings. To do this, you need to know the best times to be on the road.

  • Avoid rush hour times (6-10AM and 4-8PM)
  • Drive during lunch because people will likely be doing short trips to get from work to a nearby restaurant.
  • Drive during weekends because most people aren’t going to work during these days so you deal with less traffic and people are looking more to relax. You will be able to drive all day as well due to there being less traffic,leading to the ability to take more trips to complete your promotions. People will also generally be in a better mood.
  • During the weekends, drive more during clubbing hours (12-2AM) because many people will be needing rides home because they are likely to be intoxicated. Demand will be high because everyone is leaving around the same time, therefore there will likely be surge pricing in the area.
  • Drive when events are occurring such as parades, sporting events, and concerts because demand for rides will be high and you will likely receive surge pricing.

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How To Maintain A High Rating As An Uber Driver

One of the most important things as a driver for any ridesharing company is to keep your driver rating high. To do this, there are several ways to influence your customers into giving you a higher rating.

  • Socialize with your customers if they want to. It’s always important to give them a comfortable friendly environment to be in. If they have a good experience, then at the end of their trip when they need to rate you, they will remember it as a good trip.
  • Keep your car interior clean and nice smelling. The atmosphere is always important for people. No one wants a car that smells like body odor. Have an air freshener to make the car smelling great but subtle enough not to be overwhelming.
  • Have a variety of music ready, you can ask your passenger what genre they would prefer. Showing that you are responsive to all their needs is very impactful.
  • Be a good navigator. Make sure you follow the GPS if you need to or if you know how to get to their destination without it, always pick the best routes so that you can get there as quickly and efficiently as possible. Be very careful not to get lost or take a wrong turn.
  • If you know all the popular spots in the areas you’re traveling, be sure to recommend it to your passengers to give them something that they can possibly go to in the future.
  • Verify their destination because they might have entered the wrong destination.
  • While not required, you can provide passengers with water or treats.
  • Have a sign that explains the driver rating process and show that bad ratings can cause a driver to be terminated.

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How To Get More Tips With Uber

One of the best ways to earn more money is by earning tips. Tips will always vary in size and you can even get very large tips from nice people. The question is, how can you receive a higher frequency of tips?

  1. Have a tip jar if you are an Uber Driver since you don’t have in-app tipping. The tip jar is an ice breaker and speaks for itself so passengers can feel more at ease about talking about it. Put in a few dollars of your own to not only let it be known that it is a tip jar, but also to give an impression that you’re a good enough driver to deserve tips. There are even some tip jars that have a built in charger cables that passengers can use to charge their phones. Make sure the tip jar is clearly labeled and also explain that tipping is not included in the fare, so it is very welcome.
  2. Have a sign explaining the 5 star rating system and why it is important for the driver to maintain a high rating.
  3. Have good amenities such as a wide collection of music, possibly some treats, etc.
  4. Make sure your car interior and exterior is clean and the inside smells good. Atmosphere is an important experience for passengers. Invest in air fresheners that are subtle and not overwhelming to the nose. Make sure sure the car temperature is comfortable for your passenger as well.
  5. Be sociable, many passengers like to be talked with because it makes them feel significant as well as it’ll make them view you more as another person rather than just a “taxi driver”.
  6. Ask customers if there’s a preferable route that they would want to take instead, such as a scenic route or a faster route that they know about.
  7. Be accommodating, passengers may have unexpected emergencies or requests that may require you to go above and beyond the normal amount of work required. Be adaptable to the situation.
  8. If you know the area, give tips and point out nice locations to the customers to get them interested.
  9. Avoid traffic so the passenger doesn’t have to stay with you longer than they want to.
  10. If there’s services such as the Bay Area’s FasTrak that allows you to skip toll booths on bridges, invest in them to save you more time.
  11. If the passenger has luggage, make sure to help them load or unload it. This not only increases your chance of getting a tip, but it also might save your bumper from getting scratched from the luggage if they drag it on your bumper.

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Why Your Uber Passenger’s Riding Experience Is Important

If you want to be a successful Uber driver, one of the most important skills that you should have is ensuring that your passenger enjoys their trip.

Improving the rider’s experience is important because it increases the chances of both you getting a tip as well as them giving you a higher rating. Here are some tips that can improve the passenger’s experience:

  • Control the temperature of the car to suit their comfort
  • Make sure the car interior smells good
  • Make sure the car interior is clean
  • Have a wide variety of music available to suit their tastes
  • Be sociable with them if they don’t mind talking with you
  • Have amenities available for them such as snacks, water, phone chargers, etc.
  • Drive safely and smoothly
  • Avoid high congestion areas if you know where they are on the way to their destination

If you follow these tips, you will definitely be a successful, highly rated Uber driver.


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Taking Bathroom Breaks While Driving For Uber

Its inevitable that you will need to use the bathroom while driving for Uber. Have a strategy in place to deal with such situations.

First, try not to drink a lot of fluids. This will speedily fill your bladder. If you need caffeine to get through your schedule, then consider taking Expresso shots or caffeine pills instead. This will minimize the amount of times you need to use the bathroom.

Take advantage of slow times. If things aren’t busy, make sure to relieve yourself, gas up, get food, etc.

At night, it can be difficult to find stores that are open to use their bathrooms. Try to remember all the public bathrooms that you can use in your area.

Gas stations and 24/7 fast food restaurants are the most likely place for 24/7 bathroom access.

If Uber have local offices in your area, that is also a great place to take a break and use their bathrooms. Most likely, their bathrooms will be the best quality out of all the bathrooms you would come across.


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Tips For New Uber Drivers

If you’re new to Uber and are nervous or don’t know what to do or expect, follow these guidelines for a smooth experience.

  1. Get to know the Uber app. Learn how to navigate its menus and features. Customize the Uber app settings to best suit your own needs and comfort levels such as choosing which navigation system to use such as Waze or Google Maps.
  2. While doing your first few trips, let your passengers know that you’re a new driver. This will allow them to be more lenient on you because they know that you might not give the best experience because you’re new.
  3. Get to know your city. Learning where all the hot spots are is important and it is always good to know where things are so that you can navigate to them more efficiently.
  4. When you’re about to park and pick up your passengers, turn on your hazard light to make yourself more visible to the passenger.
  5. Verify their name and destination because you do not want to pick up the wrong passenger or go to the wrong place if they entered their location incorrectly.
  6. Socialize with your passenger if they want to because it enhances the experience and keeps things active.
  7. Have a good selection of music so that you can be responsive to your passengers’ tastes.
  8. Find the cheapest car wash and gas locations to keep costs low and keep your car clean.
  9. Keep records of your expenses for tax purposes and your own information.

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Should I Lease A Vehicle To Drive For Uber?

Should I lease a vehicle for Uber?

Short answer is yes! Get a lease from a dealership. Do not get a lease from the Uber Xchange program. Their leasing is very expensive and forces you to drive a lot.

Why should I lease a vehicle?

  • You can deduct a majority of your payments as a business expense
  • You will have a newer car which qualifies you for more incentives
  • A Newer car equals higher ratings
  • You can return the vehicle after you are done

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Advantages of a lease

Leasing a new vehicle vs buying a vehicle


In this example let’s say that the vehicle’s MSRP is $22,000

The amazing thing about a lease is that you do not make payments on the whole $22,000. You only needs to make payments on a portion of the vehicles MSRP, which lowers your monthly expense compared to financing a vehicle. Also the interest is extremely low on a lease; interest rates are as low as .00083 percent.

You can choose to put a $0 down payment or a $2,000 down payment. With a $0 down payment, you will be able to keep more money in the bank and let your income offset the expense of the vehicle over time. With monthly payments, you will not notice a huge financial strain. However, you would with $22,000 leaving your account all at once.

With a down payment of $0, the payment will be around $300 a month. This can be compared to renting a vehicle for around $10 a day. If you decide to return the vehicle at the end of the lease, then you were able to use a new reliable vehicle for an expense of $10 dollars a day.

If you are worried about the monthly payment being too high, you can put $2,000 dollars down to lower the monthly payments. This will lower the payments to $200 a month. This can be compared to renting a vehicle for $7 a day (not including the down payment.)

If you decide to keep the vehicle, a majority of your payments went towards the principle of the car payments. At the end of the lease, you can then pay off the remaining balance of the vehicle.

In this example let’s say that you paid off $10,000 from the principle of the loan. You can then pay the remaining $12,000 in cash to avoid interest from a loan. Or you can take a loan at 1.9 percent to spread the money out even longer.

If you decide to keep the vehicle, you are able to spread the payments out for 3 years or longer instead of paying for it all at once. This will allow your income to offset the expense of the vehicle.

Leasing a vehicle offers a very low interest rate

 Leasing a vehicle has a much lower interest rate at .00083 percent, compared to financing a vehicle at 1.9 percent.   

More reliable / Less mechanical issues

It does not make financial sense to buy a used vehicle for $15,000 with more then 100,000 miles. Most vehicles only last for 150,000 until they need major repairs to keep them running. This means that you will be paying $15,000 with a lot of miles. Before you know it, the vehicle no longer works or it may accumulate costly mechanical expenses. These expenses include a new transmission, new engine, new fuel pump, and a new heater core. These repairs can cost thousands of dollars which can be avoided by leasing a new vehicle.

3 year / 36,000 mile warranty

A lease comes with a warranty so if anything goes wrong, the dealership will fix the issue for free. You do not get this benefit from buying an overpriced used vehicle. This is an extremely valuable offer and gives you peace of mind.

Less money up front

Example of buying a used vehicle for $15,000

It makes no financial sense to pay $15,000 upfront . By keeping the $15,000 in the bank, it puts less financial stress on your finances. Instead of a huge chuck of money leaving your account all at once, the payments will be spread out over time. Instead of $15,000 dollars leaving his account right away, you will have that money in the bank to put to good use.

 Write off percentage of lease as a business expense

It may be possible to write off part of the vehicle lease as a business expense. This will lower the actual amount you paid for the vehicle. This should also offset the small interest accrued from the lease(.00083 percent). You can deduct your lease payments as a business expense, but you can not deduct your car payment, when its a loan.

Gives you more options and flexibility

You  might only need the vehicle for 3 years and leasing a vehicle will allow you to do this. If you only need the vehicle for 3 years, you would have spent around $10,000 instead of $15,000 for a used vehicle. In this case, you would have saved $5,000 dollars.

At the end of the 3-year lease, you can decide to keep the vehicle or return the vehicle. This is a great option to have because your needs may change 3 years from now.

Fuel efficiency

A newer vehicle will always get better gas mileage than an older vehicle. Over time, there will be significant savings in fuel expense. This should be considered in the overall expense for purchasing a used vehicle vs. leasing a new vehicle.