Category Archives: Uber Driver Help

How Do You Avoid UberPOOL Trips?

If you don’t want to accept UberPOOL trips due to the lack of money it provides, there’s a couple of tricks that you can do to avoid them altogether.

What you want to do is if you find out that you have an UberPOOL request, you can just completely ignore it. This will have an impact on your acceptance rating but Uber cannot deactive your account for skipping these requests. If you skip 3 requests in a row, however, your account will go offline for about 10 minutes. If this happens, you’re free to use any other rideshare service to pass the time.  Another downside to this is a low acceptance rating will disqualify you for Uber promotions such as Uber Quests.

If you care about your acceptance rating, there are two trick to accept an UberPOOL trip but treat it like a regular UberX trip. The first thing that you can do is to go offline after you accept the trip, so you only pick up one passenger and take them to their destination. The other thing you can do is to press the stop new requests button for the same reason. It will basically be like a regular UberX trip except you earn the lower rates of UberPOOL.


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When Is Uber’s Payday?

You will usually get your money on Wednesdays. Uber’s payment cycle is Monday at 4AM to the next Monday at 3:59AM. It may take time for your bank to process the transaction and make the funds available.

Additionally you may qualify for Instant Pay. To qualify for Instant Pay, you must have at least 25 trips and 2 weeks on the road.  Uber Instant Pay allows you to cash out up to 5 times a day at the cost of $0.50 per cash out.


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Why Are Uber Invite Codes Important For New Drivers?

If you are a new Uber driver or thinking about becoming one, taking advantage of an Uber invite code is one of the most important things you should do.

When you use an invite code, you have the potential to earn more money while driving for a lesser amount of time. For example, if you don’t use an invite code, you might spend 20 days doing 50 trips of varying lengths to earn $1,000. However, if you used an invite code with a guaranteed bonus of $1,000 and it required 50 trips to earn it, you could just do 50 exclusively short trips in 5-10 days instead and get the $1,000 instead.

If you didn’t use an invite code, you can still take advantage of one as long as it hasn’t been 15 days since you’ve been approved.

Click here for instructions if you didn’t use an invite code but want to take advantage of it


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What Should I Do If I Didn’t Use My Uber Invite Code?

If you missed out on an Uber invite code, it’s not too late to qualify for your guaranteed money.

If it hasn’t been 15 days since you’ve been approved, you can fill out the required form by following the steps below:

  1. Open your Uber app
  2. Go to the ACCOUNT tab
  3. Press the HELP button
  4. Press the ACCOUNT AND PAYMENT button
  5. Press REFERRALS
  6. Press INVITED DRIVER – REPORT MY MISSING OR INCORRECT DRIVER REFERRAL
  7. Fill out the required information including the invite code, the friend’s name who referred you, their phone number, and their email address

Uber will then link this person’s invite code to your account so you can then receive your guaranteed bonus.


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If My Uber Driver Rating Is Too Low, Will I Be Deactivated?

As an Uber driver, you should always have your driver rating in mind. You will be deactivated if it gets too low.

Your account will be deactivated if it goes below a 4.6 rating. Luckily, you can reactivate your account by taking courses to improve your rating. After your account is reactivated, try to maintain your ratings so the situation does not happen again.

If you need tips for being a successful Uber driver, click here for tips we give for beginners that can apply to you.


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If My Uber Account Gets Deactivated, Can I Reactivate It?

If your Uber account gets deactivated, it can be a frustrating experience for anyone. Luckily, this is not the end of the road for you.

Uber allows you to take courses that will increase your driver rating. Once you are above a 4.6 rating again, you can ask to have your account reactivated again. Once you are reactivated, take steps to make sure you are not deactivated again.

Click here for tips we give to beginners to make you a successful Uber driver.


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Can You Know An Uber Passenger’s Destination Beforehand?

When you’re accepting Uber trips, you may not want to give them a ride if their destination is too far for your liking. Can you see where they’re going ahead of time?

After you accept a ride request, you will only be able to see their location, but not their ride destination. You will only be able to see their destination after you hit start trip. Once you find out you either have to carry it out or cancel it.

To find out how to cancel a trip, click here


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How To Stay Safe As An Uber Driver

While driving for Uber, there’s a risk of picking up a dangerous person because there’s all kinds of people in the world and you’re picking up people at random.

To stay safe:

  • Make sure you have a double sided camera, one side facing the road, and one side recording the car interior
  • Let passengers know that they’re being recorded for your own safety
  • Before picking up people, observe their behavior, appearance, mannerisms, and make a judgement
  • Be aware of your surroundings
  • Bring pepper spray
  • Have a plan in case things go wrong
  • Make sure you don’t have valuables laying around
  • Don’t carry a lot of cash on your person in case you get robbed
  • Keep your tip jar in a position that is not easily accessible by passengers
  • Be nice to people, potential bad people may not want to do harm to people who treat them well

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Should I Cancel A Trip Or Have My Passenger Do it?

If you run into a situation where a trip needs to be cancelled, should you cancel it or should your passenger?

It depends on the situation. If you cancel the trip, it will affect your cancellation percentage and if that gets too low, you can be deactivated. If they cancel the trip, they will be charged a cancellation fee.

As a driver, for UberX, you should wait for at least 5 minutes before cancelling the trip. With UberPOOL, the wait time is 2 minutes. It may still affect your cancellation percentage but you will get paid the customer’s cancellation fee minus the Uber fee and you won’t waste your time. The other passengers for UberPOOL won’t have to wait as long a well.

When a passenger wants to cancel, make sure that they are the ones to cancel the trip, that way your cancellation percentage remains unaffected.

It might be beneficial to cancel a request when it’s difficult to reach the customer as well due to traffic or if it’s just a hard place to get to.


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Are Uber Drivers Independent Contractors?

Sometimes there’s confusion about whether Uber drivers are independent contractors or employees, but Uber drivers are in fact independent contractors.

The easy way to remember this is the fact that Uber drivers are labeled as “driver-partners”. Being called a partner shows that you are not actually an employee, but still are working with Uber.


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