Category Archives: Uber Driver News

Uber Driver News

Uber Encouraging Riders To Tip More Often

Your passenger rating may be affected by the amount of tipping that you do as evidenced by a recent interview.

According to Uber CEO Dara Khosrowshahi, his rating has been improving after tipping more aggressively.

As a rider, having a better rating translates to receiving higher rated drivers, so this is a very desirable outcome. However, this pay more for better service may be upsetting to others.

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Uber Driver News

Uber Blames Drivers’ Choices For Lack Of Advertised Earnings

Uber has reached a $20 million settlement with the Federal Trade Commission for making false claims regarding driver earnings. Uber argues it is due to drivers not driving enough.

Uber has claimed that drivers in cities such as New York and San Francisco can earn a median of $74,000-$90,000 annually. Research shows that they are making $20,000-$30,000 less than these claims.

Before the settlement was reached, Uber put forth a letter claiming that the reason for the discrepancy is due to drivers simply not driving enough. According to Uber, about 60% of drivers worked fewer than 10 hours per week. They also stated it makes no sense that drivers who do not drive enough should be compensated for their own choices.

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Uber Driver News

Uber To Face Tougher Regulations In Europe

The top court of the European Union has stated that Uber should be classified as a transport service, allowing it to be regulated like other taxi operators.

Uber argues that it is just an app that connects drivers with passengers and should thus be subject to lighter European Union (EU) rules for online services. However, the court argues that Uber’s services are covered by services in the field of transport.

With this ruling, members of the EU will be able to regulate the conditions for Uber operating in their countries. This will be seen as a great victory for taxi drivers as they have viewed Uber as unfair competition due to less regulation.

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Uber Co-Founder Travis Kalanick Will Sell 29% Of His Stake

Travis Kalanick plans to sell 29% of his stake in the company, allowing him to collect about $1.4 billion.

Kalanick offered to sell up to half of his stake but was limited due to an agreement between Uber and the buyers. If the sale goes final, Kalanick will finally join the ranks of other billionaires.

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Uber Driver News

Uber’s “Head Of Driver Product” Leaving Uber

Aaron Schildkrout, Uber’s head of driver product, will soon be departing the company. Schildkrout was one of the leaders behind the 180 days of change campaign.

Schildkrout was planning on leaving earlier due to being unhappy with commuting and life being too fast paced, but he wanted to see the 180 days of change campaign through to the end. Now that the campaign is over, he is calling it quits. Schildkrout currently has no plans yet moving forward.

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Uber Had Paid Off Hackers To Hide A Data Breach

It has been discovered that Uber had paid off hackers to hide a massive data breach in 2016 that compromised the personal information of millions of Uber users.

It was revealed that the hackers were able to download the information of 600,000 drivers including driver’s license numbers and names as well as the personal information of 57 million Uber users.

It is reported that Uber paid the hackers $100,000 to delete the data and keep quiet about the security breach.

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Uber Driver Improvements, Uber Driver Information, Uber Driver News, Uber Pool For Drivers, Uber Pool For Riders

Uber Improves The UberPOOL Experience

As part of Uber’s 180 days of change, Uber has updated UberPOOL so that is more attractive for drivers.

  • Pickup fares – You will now earn an extra flat fare for every additional pickup you have during your UberPOOL trip. After dropping off the final rider, you will see the total pickup fare that you have earned.
  • Education for new UberPOOL riders – Riders using UberPOOL for the first time will now be educated on what they will experience during their trip. They will receive tips on how to be a great POOL rider as well. After their trip is over, they will receive an email for additional education on UberPOOL.
  • Arrival time reminders for riders – POOL riders will now receive notifications reminding them when you will be arriving as well as being able to see your location. This allows them to be better prepared for your arrival.
  • Straighter routes – Routing has been updated so that unnecessary turns are more likely to be eliminated, offering you a more straightforward route. This provides less stress and can save you gas.
  • Suggested pickup and dropoff locations for riders – The Uber app will suggest pickup and dropoff locations for riders. If they accept, the route will be adjusted automatically.
  • Safer pickup and dropoff locations for riders – If the Uber app detects that a rider is requesting a pickup or dropoff in a restricted area, the pickup or dropoff location will be moved to a safer spot.
  • End-of-trip-ratings for all riders – After you drop off your last POOL rider, you will be able to rate every rider at once from the same screen. Just make any adjustments you need and swipe to complete the ratings.

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Uber Adds New Sources Of Income

As part of Uber’s 180 days of change, Uber has included a couple of new sources of income without you needing to change anything.

  • Long pickup fees – If your pickup location takes longer than a certain amount of time to get to, you will start to receive extra income up to a maximum of $20. This will only apply to UberX and UberPOOL trips. They are not affected by Surge or Boost and will not apply to Driver Destination trips. You will not be able to cheat the system as it will detect whether you are making reasonable progress to your pickup location.
  • Better late cancellation fees – If a rider cancels more than 2 minutes after you’ve accepted their trip, you’ll be paid the higher amount between the standard cancellation fee or the actual time and distance you spent driving towards their pickup location.

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Uber Updates The Ratings System

As part of Uber’s 180 days of change, Uber has improved the ratings system to give you more protection and clearer feedback.

  • Updates to the star rating system for riders – If a rider selects a rating under 5 stars, they will be able to select options stating common problems they might have had an issue with the ride such as the driving experience, comfort, the driver, etc. This allows Uber to know more specifically what the problem was. This feedback will appear in the Rider Feedback section of your Ratings tab.
  • More confident feedback – Riders won’t see their updated rating until after they’ve rated you, allowing you to provide feedback with more confidence.
  • More ratings from riders – Riders will be reminded before their next trip to rate the previous trip.
  • Ratings protection – If a rider rates you below 5 stars, reasons outside of your control will not affect your driver rating. Additionally, riders who constantly give low ratings will not be included in your driver rating.

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