Category Archives: Uber Driver Questions

Uber Driver Information, Uber Driver Questions

Is The Rating System Fair For Uber Drivers?

Driver rating is important for all Uber drivers because getting below a 4.6 rating means you’re at risk of getting deactivated. Is the system fair?

The system is not fair and there’s a desperate need for improvement. The current rating system is flawed because it is only based on your last 500 trips rather than all your lifetime trips as a whole. This makes your rating more vulnerable to change because any low rating will affect it more than if it used total lifetime trips instead.

The brings in the question of whether passengers should have this much power over drivers because they have the ability to deactivate your account if they do not rate fairly. For example, if someone is having a bad day, they might just rate you 1 star for no reason.

Uber already knows the ratings system needs work and has already made changes to the driver ratings system after people complained about UberPOOL. Examples of changes include adding options where customers can give feedback without affecting the driver’s rating. There is a long way to go to make the driver ratings system fair though.

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How Do I Add Or Update My Insurance On Uber

If you need to update or add insurance to your account, here are the steps to do so.

  1. Open your Uber app
  2. Press the ACCOUNT tab
  3. Press the DOCUMENTS button
  4. Select your VEHICLE INSURANCE button
  5. The app will ask for permission to access your phone camera
  6. After accepting permission, take a picture of your insurance papers
  7. The picture will be uploaded automatically and will be pending for review
  8. In less than a day, the review should be complete and you are good to go!

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Am I Required To Pick Up Every Uber Passenger?

While driving with Uber, you will get many ride requests, but do you need to accept each one?

You are not required to accept ride requests because you are an independent contractor for Uber. You are your own boss and you can do whatever you want when choosing who you want to pick up. However, ride cancellation is a different story. If you have a high cancellation rate, Uber can deactivate you because it ruins the customer’s experience with Uber.

The only thing that is affected by picking and choosing ride requests is your acceptance rating. Be warned that a low acceptance rating means you will likely not qualify for Uber promotions that can give you extra money like Uber Quests.

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How Uber Guaranteed Bonuses Actually Work

If you see any invite codes that promote guaranteed bonuses up to a certain amount, many people mistake this as extra money you get for completing the requirements.

This is not actually the case. For example, if you see a sign up bonus that says it has a guaranteed bonus of $500 when you complete 30 trips in 30 days, this does not mean you make an extra $500 after completing the 30 trips in 30 days.

How it actually works is the dollar amount that is guaranteed is the dollar amount Uber will pay up to that makes up the difference between what you earned during your trips and whatever the guaranteed bonus was. Using the above example of a guaranteed bonus of $500, if you only made $300 dollars after completing the required 30 trips in 30 days, that means Uber will pay you $200 to make up the difference. If you earn more than the listed guaranteed bonus, such as earning $600, then the guaranteed bonus does not apply anymore.

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Does Uber Run A Background Check On Drivers?

In most other jobs, a background check is a necessary process that all new potential employees must go through. New Uber drivers are no exception.

The background check for Uber incudes:

  • 1 year minimum of U.S. licensing history (those under 23 years old must have at least 3 years).
  • A clean Motor Vehicle Record including:
  • No major moving violations like DUIs or reckless driving.
  • No more than 3 minor moving violations in the past 3 years like speeding tickets or failure to obey traffic laws, unless local law says otherwise.
  • A clean criminal record that does not include convictions for prior offenses specified by local law

The process is private, secure, and completely free for potential driver partners.

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Sign Up Guarantees vs Additional Bonuses For Uber

When you use someone’s invite code, pay attention to whether the dollar amount shown is a guarantee or an additional bonus.

If it says you are guaranteed a certain amount for signing up with the code, what it means is that Uber will pay the difference between the guaranteed amount and what you actually made by fulfilling the requirements for the guarantee. For example, if it says a guarantee of $1,000 for completing 50 trips in 30 days, that means if you only made $900 in those 50 trips, Uber will pay you $100 to bring you to the guaranteed amount of $1,000. They are guaranteeing that you will end up with at least $1,000 for completing the requirements. If you surpass the $1,000, Uber does not need to pay you at all because you already got more than what was guaranteed.

On the other hand, if a promotion says it will give additional bonuses, whatever the amount shown is actually extra money that you will get on top of whatever you already made from the trips. Using the above example, if it instead said that you will receive an additional bonus of $1,000 for completing 50 trips in 30 days and you made the $900 completing 50 trips in 30 days, you will receive a grand total of $1,900 for completing the requirements as well as what you made on the trips.

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Is It Necessary To Give Water And Snacks To Uber Passengers?

While driving for Uber, you may have heard tips saying you should give water and snacks to passengers, but is it necessary?

It’s not necessary but it can help you if you’re struggling with ratings. If you are hurting for money, it is perfectly fine to go without water or snacks. As long as your communication skills are good and you keep the rider experience great, you should come out with a good rating in the end anyway. If you do end up buying water or snacks for your Uber car, remember that it is a business expense and can be written off on your taxes at the end of the year.

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What Are The Requirements For Uber Instant Pay?

Uber’s Instant Pay requirements are simple. You just need to have done 25 trips and spent at least 2 weeks on the road.

There is a $0.50 transfer fee per cash out and you can only cash out 5 times per day.

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How Do You Avoid UberPOOL Trips?

If you don’t want to accept UberPOOL trips due to the lack of money it provides, there’s a couple of tricks that you can do to avoid them altogether.

What you want to do is if you find out that you have an UberPOOL request, you can just completely ignore it. This will have an impact on your acceptance rating but Uber cannot deactive your account for skipping these requests. If you skip 3 requests in a row, however, your account will go offline for about 10 minutes. If this happens, you’re free to use any other rideshare service to pass the time.  Another downside to this is a low acceptance rating will disqualify you for Uber promotions such as Uber Quests.

If you care about your acceptance rating, there are two trick to accept an UberPOOL trip but treat it like a regular UberX trip. The first thing that you can do is to go offline after you accept the trip, so you only pick up one passenger and take them to their destination. The other thing you can do is to press the stop new requests button for the same reason. It will basically be like a regular UberX trip except you earn the lower rates of UberPOOL.

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When Is Uber’s Payday?

You will usually get your money on Wednesdays. Uber’s payment cycle is Monday at 4AM to the next Monday at 3:59AM. It may take time for your bank to process the transaction and make the funds available.

Additionally you may qualify for Instant Pay. To qualify for Instant Pay, you must have at least 25 trips and 2 weeks on the road.  Uber Instant Pay allows you to cash out up to 5 times a day at the cost of $0.50 per cash out.

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