Uber has now introduced 24/7 phone support for drivers in select cities. If you need help for any reason at any time, they will always be available to help now.
This service will spread to other cities in the future.
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Uber is making every driver’s earnings more streamlined and easier to understand. Changes they are making include:
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Uber has introduced a new program called express POOL, which combines its new smarter drop-offs system with UberPOOL. This program is just like UberPOOL but with a few changes that can make your trips smoother.
How it works is riders will schedule their POOL rides in advance and wait at a designated area. Other passengers may be waiting there with you for the same ride. Once you are picked up, you will be driven to either the location that you have picked, or dropped off at a location near your destination and you will need to walk the rest of your way to your destination.
This system optimizes routes so that both the driver and riders do not need to deal with loops around the block and riders can get to their destination faster.
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One of the many complaints drivers has given Uber is the Uber app’s lack of a tipping feature. While Uber does allow tipping, it was only allowed after many people complained.
The lack of a tip feature means riders are less inclined to give drivers a tip but one way to get riders thinking about it is to have something like a tip jar visible to them or a message that says tipping is appreciated.
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Uber has updated their app to include a smarter drop-off feature. If your destination requires the driver to loop around a block, the app will suggest a nearby drop-off point that you can get off at that will save both your time and the driver’s time and you can walk a short distance to your destination rather than driving around the whole block to get there.
This feature is optional and you do not have to accept the suggestion if you do not wish to.
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Uber is improving the user experience by now showing your passenger rating in your profile menu at the top left of the Uber app.
Before, users had to go through several menus and options and request to know their rating. Now, it simply shows it to you right away.
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If you want to try driving for Uber but are not sure if you want to commit to it completely, Uber’s new addition is perfect for you.
Uber has partnered with Getaround, a rental car company, that will allow you to drive for Uber without using your own car. The company has 12 parking lots across the Bay Area and gas, insurance, and unlimited miles are included in the cost of your reservation.
If this interests you, it only costs $5 an hour to rent a car and start driving for Uber.
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GetAround is offering a free $20 Credit for your first rental. All you have to do is use the link below and sign up.
GetAround is a great way get around the city and to rent vehicles for a great rate.
Click here to claim your free $20 credit for GetAround today!
After the SF Treasurer and Tax Collector subpoenaed Uber to provide Bay Area drivers’ personal contact information, Uber has taken legal action against them after they had refused to down the information from their website. The information they received is used in order to collect business license taxes from drivers in California.
Uber is in support of Senate Bill 182 which would prohibit local governments from publicly disclosing your personal information. It will also streamline business licenses and allow the need for only one license recognized throughout California, potentially saving drivers hundreds of dollars in annual business license fees.
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As an Uber driver, you can make extra money on top of what you receive regularly from trips by completing the “Uber Quest bonus” that your are given. An example of a quest is to complete 35 trips in 3 days for an extra $160.
You must meet the requirements for the quest to qualify, such as trips starting in a certain region or have a certain acceptance rate.
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Uber might be hit with a class-action lawsuit in the future due to a “clever and sophisticated” scheme that will charge the rider a higher fare based on a slower, longer route that the driver could take. On the flip side, however, the driver’s commission will be paid based on the cheaper, faster route that they can take.
In other words, both parties suffer because the passenger gets overcharged and the driver gets underpaid, while Uber gets the benefit of increased profits because of this.
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